Frequently Asked Questions
Everything you need to know about your Bentgo experience, from shipping to meal prep tips.
Are Bentgo lunch boxes microwave and dishwasher safe?
Yes, most Bentgo models are designed for convenience. The removable tray is microwave and dishwasher safe (top rack recommended), while the outer shell should be hand-washed to preserve the leak-proof seal.
What materials are used in Bentgo products?
All Bentgo products are made using high-quality, food-grade materials that are BPA-free and FDA-approved. We prioritize safety and durability to ensure your meals stay fresh and chemical-free.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your meal prep gear sooner.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do Bentgo products come with a warranty?
Yes, we stand behind our quality. Bentgo offers an industry-leading 2-year warranty that covers any manufacturing defects in materials or workmanship.
Are the compartments truly leak-proof?
Our Bentgo Kids and Bentgo Fresh lines feature a silicone-lined lid that engages with the tray to create a leak-proof seal for thick liquids like yogurt or hummus. Please note they are not intended for watery liquids like soup.